Payments & Refund Policy
Payments
At The Astro Sutra, we provide a wide range of astrology and spiritual services including Kundli analysis, tarot readings, pooja services, Vastu consultations, Lal Kitab remedies, and more. All services must be paid for in advance through our secure online payment gateway.
We accept multiple payment methods including:
- UPI
- Credit and Debit Cards
- Net Banking
- Digital Wallets
All charges are clearly mentioned at the time of booking, and by proceeding with the payment, you confirm that you understand and accept the cost and nature of the service.
No Refund Policy
We follow a strict No Refund Policy. Once a service is booked and payment is successfully processed, no refund, return, or cancellation will be provided—regardless of:
- Change in your personal schedule or availability
- Dissatisfaction with the outcome of the consultation or ritual
- Non-usage of the booked service
- Errors in information provided by the user
Astrological and spiritual guidance is highly personalized and involves time, energy, and effort from our experts. Whether it is a one-on-one consultation or a pooja service performed on your behalf, resources are allocated the moment your booking is confirmed. Hence, we are unable to process any refunds under any circumstances.
We encourage all users to:
- Read the service descriptions thoroughly before booking
- Reach out to us at info@theastrosutra.com for any queries or clarifications prior to payment
Once you make a payment on our platform, you agree to abide by this refund policy.
Service Disruptions or Technical Issues
In the rare event of a technical issue (such as a failed video session or incomplete pooja due to internal error), we may offer to reschedule the service at no additional cost, subject to availability. However, this does not constitute a refund.